CIMS CERTIFICATION

Certified by ISSA’s Cleaning Industry Management Standard:

Trust in Our Uncompromising Commitment to Excellence.

Leaders in Cleaning Excellence

Earned through Rigorous Certification and Adherence to Industry Best Practices.

Our rigorous certification process is a testament to our unwavering commitment to being industry leaders in cleaning excellence. We adhere to the highest industry standards and best practices, ensuring that our clients receive the utmost quality in every service we provide. With our certification, you can trust in our expertise, professionalism, and dedication to delivering exceptional results.

CERTIFED BECAUSE WE CARE

Wellness Where You Work, Live & Play

Management Commitment

CIMS emphasizes the importance of management's commitment to excellence in cleaning services. Companies seeking certification must demonstrate a strong commitment to quality, customer satisfaction, and continuous improvement in their cleaning operations.

Effective Cleaning Processes

The certification requires implementing effective and efficient cleaning processes that prioritize safety, sustainability, and environmental responsibility. This includes using eco-friendly cleaning products and equipment, as well as adopting best practices for cleaning procedures.

Customer Focus

CIMS emphasizes a customer-centric approach, requiring certified companies to prioritize customer needs and satisfaction. This includes clear communication, responsiveness to client feedback, and the ability to provide customized cleaning solutions to meet specific client requirements.

CIMS: Your Assurance of Top-Tier Cleaning Standards

Choosing CIMS-certified professionals guarantees reliable, safe, and efficient cleaning practices. Join us in raising the bar for cleaner spaces and happier customers.

Excellence Certified

Achieving ISSA's CIMS Standards

Management Commitment

The company must demonstrate strong management commitment to excellence, quality, and continuous improvement in their cleaning services. This includes adopting best practices, promoting a customer-centric approach, and fostering a culture of environmental responsibility.

Service Delivery

The company's cleaning processes must be efficient, effective, and safe. CIMS evaluates how well the company meets industry best practices, adheres to safety regulations, and utilizes eco-friendly cleaning products and equipment.

Human Resources

The company's cleaning staff must receive proper training and have access to necessary resources to perform their tasks effectively. CIMS ensures that the company invests in the development of its workforce to provide high-quality services.

Health, Safety, & Environmental Stewardship

The company is assessed on its commitment to promoting the health and safety of both its employees and customers. CIMS also evaluates the company's environmental stewardship, looking for practices that minimize waste, conserve resources, and reduce the environmental impact of cleaning operations.

Quality Systems

CIMS examines the company's quality management systems and their ability to consistently deliver reliable and satisfactory cleaning services to their clients.

Green Cleaning Policy

The company must have a well-defined green cleaning policy, detailing their commitment to using eco-friendly products, reducing harmful chemicals, and supporting sustainable cleaning practices.

Customer Satisfaction

ISSA evaluates the company's track record of customer satisfaction, including feedback from clients, testimonials, and the ability to provide customized solutions based on customer needs.

Documentation & Communication

The company is required to maintain accurate documentation of their cleaning processes, certifications, and training records. Effective communication with clients, employees, and stakeholders is also essential.

Continuous Improvement

CIMS certification is not a one-time achievement but an ongoing commitment to improvement. The company must demonstrate a willingness to continuously improve their cleaning practices, stay updated on industry advancements, and adapt to changing environmental needs.

Meeting these rigorous standards and criteria demonstrates that the Green cleaning company is committed to delivering top-tier cleaning services that prioritize sustainability, customer satisfaction, and environmental responsibility. CIMS certification sets them apart as an industry leader, providing peace of mind to their clients and solidifying their reputation as experts in eco-friendly cleaning solutions.

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